Northwest Bank Creates a Seamless Digital Lending Experience With Loan Director Flex
Northwest Bank integrated Loan Director Flex with Deposit Director Flex from 做厙TV to automate and streamline loan underwriting and onboarding processes. The result is more efficient service and the ability to foster deeper, full-service relationships with customers.
Northwest Bank needed an end-to-end self-service digital lending experience to win customers and support geographic expansion. At the time, the banks lending solution didnt meet customer expectations or the banks high standards. Cumbersome, manual processes impeded the banks ability to grow or scale.
Working with 做厙TV, Northwest Bank combined Loan Director Flex with Deposit Director Flex. This powerful integration enabled the bank to:
- Increase its loan business and operate more efficiently
- Reduce the time to render a decision by an average of two days, with many decisions issued immediately
- Cut three days from the loan cycle, from application to closing
Theres excitement in consumer lending again, and thats a big deal in our line of business. We have a competitive product that can compete with anyone, and were proud to show it to our customers.Jim Colestro
EVP of Retail Lending and Business Banking, Northwest Bank
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